Terms of Service
Effective August 30, 2026
1. Service
AI Product Facts Repair Sprint is a one-time, human-delivered service. It includes the agreed research, a Product Fact Ledger for approval, evidence records, approved repairs within scope, QA, and a recheck record.
2. Fit check and payment
Applications are reviewed manually. Acceptance is not automatic. Accepted applicants receive a Stripe Payment Link. The public website does not offer anonymous direct checkout.
3. Client responsibilities
The client must provide accurate materials, a named fact approver, a safe implementation or approval path, and timely decisions about disputed, confidential, competitive, security, or compliance claims.
4. Scope and timing
Within 7 business days after materials, safe access, and a named fact approver are ready. The scope is up to three approved pages or modules and one revision. The recheck occurs 14 days after the approved changes are live. Additional scope requires a separate written quote.
5. Results boundary
EurekaNav does not guarantee ai mentions, recommendations, rankings, order, or citations, indexing or crawling timing, traffic, conversion, or revenue, a causal claim that a site change produced an observed ai answer change. Recheck observations do not establish causality.
6. Refunds and cancellation
A full refund is available before the Work Start Notice. After work begins, completed milestones are nonrefundable and unperformed milestones remain refundable. Missing agreed deliverables are subject to a five-business-day cure period before the corresponding unearned portion is refunded. For the $299 Sprint, the service milestones are allocated as follows: discovery and Buyer Question Set (30%); Product Fact Ledger and Evidence Log (30%); Root Cause Map, Repair Brief, and approved implementation work (30%); implementation QA and recheck record (10%). Refunds are not based on AI mentions, rankings, citations, traffic, revenue, or other non-guaranteed outcomes. If the client does not provide required input or approval for 30 calendar days after a written reminder, EurekaNav may close the engagement and refund any unearned milestone amount.
7. Intellectual property and access
The client keeps ownership of its materials and approved site changes. Access must be limited to the agreed scope and revoked after delivery. Case-study use, screenshots, brand names, testimonials, and identifiable evidence require separate written permission.
8. Operator
The service operator is Opulexis LLC, a Wyoming limited liability company. Registered office: 30 N Gould St, Ste N, Sheridan, WY 82801, USA. This is the company's registered-agent office and is not represented as its principal place of business.
9. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws rules. The parties will first try in good faith to resolve a dispute informally for 30 days after written notice. If the dispute remains unresolved, exclusive jurisdiction and venue will be in the state courts located in Sheridan County, Wyoming, or, where federal jurisdiction exists, the United States District Court for the District of Wyoming. Either party may bring an eligible matter in small-claims court. These Terms do not require mandatory arbitration, and mandatory non-waivable law continues to apply.
10. Contact
Service, privacy, legal, and dispute notices may be sent to support@eurekanav.com. Written notices may also be sent to Opulexis LLC at 30 N Gould St, Ste N, Sheridan, WY 82801, USA.